Product boundaries today have shifted from that of the product to the environment they operate in, thereby many a times bringing with it ambiguity for the user. Trained under the Bauhaus principles of simplistic user centered design, I am passionate about creating intuitive user experiences and bringing control back to the user.
My expertise is in understanding and becoming a diligent voice of the user during the experience design process - from user needs development and concept generation to post product release. I have done this consistently and successfully for 15+ years with the breadth of my experience including designing user workflows, specifying error condition behavior, usability testing, authoring relevant documentation and use case testing.